Before you “sign up” for a tenancy with Cherry Tree, we will explain our responsibilities to you, and your obligations to us. All of this will be confirmed in the tenancy agreement that you are provided with, which may be supplemented by a tenants’ handbook and/or other literature. Your tenancy agreement is a legal document, and a contract between you (as the tenant) and Cherry Tree (as your landlord).
As a landlord, we will ensure that the property you occupy is safe, and we will carry our regular inspections to make sure any items that need repair or renewal are dealt with. We will also, at least on an annual basis, inform you of the rent that you are due to pay, together with any service charges and other charges you need to pay.
You will have security of tenure, as defined by your tenancy agreement, so long as you meet the obligations of your tenancy.
Your main obligations are to pay the rent and any other charges that are due, on time; to report any repairs that are required; to keep your room clean and tidy; to help keep any communal areas clean and tidy; and to not do anything that may cause nuisance or annoyance to your neighbours or compromise your safety or the safety of your neighbours or any visitors.
You must not store any inflammable or potentially explosive materials, or any illegal substances, at your property. Cherry Tree does not permit smoking in any of its properties.
If you give notice to terminate your tenancy (see below), we require you to allow access for the Housing Manager to carry out a pre termination inspection, and also allow the Housing Manager to show prospective tenants around your property at an agreed time.
CTHA’s Housing Manager will visit twice yearly to assess your needs and property condition, reporting if any routine repairs will be required in the near future. The Housing Manager must be allowed access to the property and assess your needs.
If you have any concerns regarding your tenancy or the property where you live please contact us immediately on 01923 850580.
We require a minimum of 28 days written notice from you, if you are intending ending your tenancy. Rent and other charges are due until the final day of your tenancy, and it is your responsibility to return all keys to the property by the final day of your tenancy. You must also clear all personal goods from your property prior to surrendering your keys.
If we do not receive written notice of termination from you, we will have to seek an order from Court to end your tenancy, and rent will be due from you up to the date the Court grants us an order.
We reserve the right to charge for any works required upon termination of tenancy, including any necessary repairs, clearing of rubbish, redecoration, changing of locks, etc.